Tag: restaurant management system

With the growing popularity of food delivery services, joining a platform like Swiggy can significantly boost your restaurant’s visibility and customer reach. Many people question that how to register on swiggy, so here’s the answer!

Food delivery isn’t just a trend, it’s the future. With more people relying on platforms like Swiggy for their everyday meals, listing your restaurant online is no longer optional, it’s essential. Whether you’re a small local café or an expanding franchise, getting your restaurant on Swiggy can massively improve your reach, increase daily orders, and build long-term customer loyalty.

In this comprehensive guide, we’ll walk you through everything, from why you should join Swiggy to the detailed registration process, documents you’ll need, common pitfalls to avoid, and what to do after going live.

🍔 Why You Should List Your Restaurant on Swiggy

Before diving into the “how,” let’s quickly understand the “why.”

✅ Benefits of Joining Swiggy:

~ Massive Customer Base: Swiggy serves millions of active users across India.

~ Marketing Boost: Enjoy increased visibility through in-app promotions, banners & featured listings.

~ Order Automation: Focus on food prep while Swiggy handles logistics, payments, and delivery.

~ Data-Driven Insights: Get customer behavior insights to tweak your menu and pricing strategies.

~ Better Brand Recognition: Being on Swiggy builds credibility, especially for new outlets.

Whether you’re aiming to increase walk-ins, grow delivery revenue, or build brand loyalty, Swiggy helps you get there faster.

📝 What to Prepare Before You Start

Before you begin the registration process, gather all the necessary details and documents. Having these on hand will save time and speed up verification.

1. Basic Restaurant Details

– Name of your restaurant

– Complete address with pin code

– Contact number and email

– Cuisine types offered (e.g., North Indian, Chinese, Continental)

2. Menu

– A digital version of your menu (PDF, Excel, or direct entry)

– Description of each dish

– Prices (inclusive of taxes)

– Clear images of your best-selling items (optional but increases conversions)

3. Legal & Compliance Documents

~ FSSAI License: Mandatory for listing

~ GST Certificate: Or GST exemption document (if applicable)

~ Shop & Establishment Certificate or Trade License

~ PAN Card of the business

~ Canceled cheque or passbook copy for bank account verification

💡 Pro Tip: Restaurants with complete documentation and clear menus often go live faster.

Step-by-Step Guide to Register on Swiggy

🔹 Step 1: Visit the Swiggy Partner Portal

Head to https://partner.swiggy.com. This is Swiggy’s official platform for restaurant partners.

🔹 Step 2: Create a New Account

Click “Register” and provide:

– Your name

– Phone number

– Email address

– Restaurant name and location

– Once submitted, Swiggy’s team will send a verification link or OTP to begin the next steps.

🔹 Step 3: Fill Out Restaurant Information

This is where you provide:

– Restaurant name & physical address

– Cuisine types (you can select multiple)

– Days and hours of operation

– Dine-in options (if applicable)

Make sure to pin your exact location on the map, this is used for delivery radius setup.

🔹 Step 4: Upload Menu

Input your menu items with:

– Names

– Category (e.g., starters, mains, beverages)

– Descriptions (keep it short but enticing)

– Prices

– Dish images (recommended)

You can always update your menu later through the Swiggy dashboard.

🔹 Step 5: Submit Documents

Upload scanned copies or images of:

– FSSAI License (with expiry date clearly visible)

– GST Certificate

– PAN Card

– Bank details with passbook/cancelled cheque

– Business registration or trade license

Note: The system may take 24–72 hours to validate your documents.

🔹 Step 6: Bank Account Verification

Enter:

– Bank Name

– Account Number

– IFSC Code

– Account holder’s name

– Swiggy may perform a micro-deposit (e.g., ₹1) to verify the account.

🔹 Step 7: Review and Accept Swiggy’s Agreement

Carefully read the Swiggy Restaurant Partner Agreement, which includes:

– Commission percentages

– Payment cycles

– Packaging guidelines

– Service obligations

Once you accept the terms, the onboarding will proceed to training.

🔹 Step 8: Onboarding & Dashboard Training

A Swiggy representative may schedule a call or send a recorded training session.

This includes:

– How to manage incoming orders

– Menu and price changes

– Accepting and rejecting orders

– Refund and cancellation process

– Customer chat support

Once complete, your restaurant status is set to “Live”, and you’re ready to start receiving orders.

Common Mistakes to Avoid During Swiggy Registration

~ Incomplete documents: Missing or unclear documents delay approval.

~ Inaccurate bank details: Leads to payment issues.

~ Low-quality menu photos: Reduces chances of customers ordering.

~ Overpriced or underdescribed menu: Keep pricing competitive and descriptions mouth-watering.

📊 After Going Live – What’s Next?Now that you’re live, the real game begins.

Tips for Success on Swiggy:

~ Respond to Orders Quickly: Delays hurt ratings.

~ Maintain High Food Quality: Repeat orders depend on customer satisfaction.

~ Offer Combo Deals & Discounts: Helps you show up in “Trending” or “Best Offers.”

~ Monitor Customer Ratings: Swiggy gives priority to well-rated partners.

~ Keep Menu Fresh: Update items based on what sells and what doesn’t.

💬 Pro Tip: Use data from Swiggy’s dashboard to learn what’s working, and what isn’t.

🌟 Swiggy + Billberry = Ultimate Combo

While Swiggy helps you sell more, Billberry helps you manage better.

At Billberry, we’ve built a robust Restaurant Management System (RMS) that syncs your in-house and online operations. From managing stock, staff, multi-chain outlets, and basic accounts, Billberry does it all in one place.

By following this comprehensive guide, you’ll be well-equipped to navigate the registration process smoothly.

Remember to provide accurate information, upload the necessary documents, and familiarize yourself with the Swiggy partner dashboard.

Once you go live, ensure prompt order management and maintain the quality of your food to maximize customer satisfaction.

Good luck and enjoy the benefits of being part of the Swiggy platform!

Moreover, this article is curated by content experts at Billberry, the industry leading Point of Sale to Skyrocket your restaurant business! To know more about Billberry, book a Free Demo Today!

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